Hyatt Regency San Francisco Downtown SOMA

the location was great, we walked downtown, and there are many good restaurants in the area 5-10 min walk. The rooms are comfy, water refill station is the best in the service

The room was amazing with views over the city. The staff at receiption were always helpful and very pleasant. The front of house team were helpful when we arrived with our luggage and were also accomdating when we checkout in arranging transport for us. The bed was very big and very comfortable. The Location was perfect for our trip, right at the heart of things in the City, walking distance from many things that we wanted to do. The hotel gave us vouchers for the market place which were useful and a discount for the restaurant.

We had an amazing stay here for the our holiday. Getting in was a breeze, and our room was spotless with comfy beds. Needed a microwave? No sweat - they brought one up, no questions asked. Parking was ~$85 (valet), but San Francisco is not a cheap city, on the other hand, you can find plenty of parking nearby for ~$40 a day. The location is a top-notch - you've got cafes, restaurants, and shops right around the corner. Tram's nearby, Chinatown's a stone's throw away, and you can stroll to the waterfront in about 10 minutes. Oh, and there's a sweet park right across the street. Neighborhood's pretty chill and relatively safe. Just steer clear of the Tenderloin area (at least when we were there) and you'll be golden. This is a great place to stay.

The location is very good, right in the city center, the transportation is very convenient, and the hotel's surroundings are also very good. The bed and pillows are very comfortable, and the shower water flow is also very strong. The room is equipped with cotton swabs, coffee drinks, etc., which is very meticulous. The hotel front desk is also very friendly. The hotel also provides guests with a 15 yuan coupon for the snack shop, which is very considerate. Because my family was sick temporarily, I needed to cancel the reservation. After sending an email to the hotel, I received a reply in time. Later, considering the situation of my family, I decided to continue to stay and increase the number of days. After the room cleaning service staff knew that my family was not feeling well, they immediately cleaned the room for us first, so as to reduce our waiting time during the room cleaning. Thank you very much. In short, everything is good.

Roselynn at the reception was very helpful, professional and nice, really tried to provide solutions. Another lady at the check-in was also very professional but i did not get her name.